A stranger says he sent you too much money by mistake

This alert arrives. A minute later a stranger calls, begging you to send back ₦45,000 he “sent by mistake”.

KoboTrust Text message

Credit Alert

Acct:
012****789
Amt:
₦50,000.00 CR
Desc:
TRF FROM IBRAHIM K.
Avail Bal:
₦63,210.00
4:05 pm

What would you do?

Send back ₦45,000 quickly. He sounds so worried

Not safe. The alert may be fake, so the money you send would be your own. Always check your balance first.

Ask him to send a screenshot of his transfer

Not safe. A screenshot is just a picture, and pictures are easy to fake. It proves nothing.

Check your balance in your bank app, and tell him to ask his bank to reverse it

Safe choice. Well done. If the money really came, the banks can return it safely. You don't need to send anything yourself.

Remember this

Golden rule

An alert is not money. Check your balance, and let the bank handle any refund.
Learn more: Bank alerts and transfers Next scenario